en: According to that system, the performance of AS Sporveisbussene is assessed in accordance with the following criteria: (i) total customer satisfaction, (ii) punctuality, (iii) level of safety and comfort, and (iv) the driver being forthcoming.
el: συνολική ικανοποίηση πελάτη, (ii) ακρίβεια εκτέλεσης, (iii) επίπεδο ασφάλειας και άνεσης και (iv) προσήνεια του οδηγού.