Age int64 | Avg Monthly GB Download int64 | Avg Monthly Long Distance Charges float64 | Churn int64 | Churn Category string | Churn Reason string | Churn Score int64 | City string | CLTV int64 | Contract string | Country string | Customer ID string | Customer Status string | Dependents int64 | Device Protection Plan int64 | Gender string | Internet Service int64 | Internet Type string | Lat Long string | Latitude float64 | Longitude float64 | Married int64 | Monthly Charge float64 | Multiple Lines int64 | Number of Dependents int64 | Number of Referrals int64 | Offer string | Online Backup int64 | Online Security int64 | Paperless Billing int64 | Partner int64 | Payment Method string | Phone Service int64 | Population int64 | Premium Tech Support int64 | Quarter string | Referred a Friend int64 | Satisfaction Score int64 | Senior Citizen int64 | State string | Streaming Movies int64 | Streaming Music int64 | Streaming TV int64 | Tenure in Months int64 | Total Charges float64 | Total Extra Data Charges int64 | Total Long Distance Charges float64 | Total Refunds float64 | Total Revenue float64 | Under 30 int64 | Unlimited Data int64 | Zip Code string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
33 | 0 | 9.81 | 0 | null | null | 74 | Oxnard | 4,006 | One Year | United States | 0219-QAERP | Stayed | 0 | 0 | Male | 0 | null | 34.156629, -119.117218 | 34.156629 | -119.117218 | 1 | 19.8 | 0 | 0 | 2 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 77,791 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 30 | 576.65 | 0 | 294.3 | 0 | 870.95 | 0 | 0 | 93033 |
61 | 8 | 4.76 | 0 | null | null | 36 | Cassel | 4,337 | Two Year | United States | 0868-VJRDR | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 40.936285, -121.572692 | 40.936285 | -121.572692 | 1 | 104.05 | 0 | 0 | 1 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 344 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 64 | 6,605.55 | 0 | 304.64 | 0 | 6,910.19 | 0 | 1 | 96016 |
63 | 30 | 35.72 | 0 | null | null | 25 | Angwin | 2,845 | One Year | United States | 5837-LXSDN | Stayed | 1 | 0 | Female | 1 | Cable | 38.542448, -122.419923 | 38.542448 | -122.419923 | 1 | 58.85 | 0 | 3 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 3,641 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 21 | 1,215.45 | 0 | 750.12 | 0 | 1,965.57 | 0 | 1 | 94508 |
44 | 0 | 25.52 | 0 | null | null | 72 | Big Bear Lake | 3,726 | One Year | United States | 5627-TVBPP | Stayed | 1 | 0 | Female | 0 | null | 34.242058, -116.89802 | 34.242058 | -116.89802 | 0 | 20.1 | 0 | 1 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 5,447 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 35 | 644.5 | 0 | 893.2 | 0 | 1,537.7 | 0 | 0 | 92315 |
78 | 17 | 26.95 | 1 | Other | Don't know | 91 | Anderson | 5,859 | Month-to-Month | United States | 8696-JKZNU | Churned | 0 | 0 | Female | 1 | Fiber Optic | 40.448632, -122.306657 | 40.448632 | -122.306657 | 0 | 76.25 | 1 | 0 | 0 | Offer C | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 21,418 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 37 | 2,841.55 | 0 | 997.15 | 0 | 3,838.7 | 0 | 1 | 96007 |
36 | 14 | 47.45 | 0 | null | null | 31 | Yountville | 2,504 | One Year | United States | 5975-BAICR | Stayed | 1 | 1 | Male | 1 | DSL | 38.421458, -122.365048 | 38.421458 | -122.365048 | 1 | 63.7 | 0 | 2 | 8 | null | 0 | 1 | 1 | 1 | Credit Card | 1 | 2,873 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 36 | 2,188.5 | 0 | 1,708.2 | 0 | 3,896.7 | 0 | 1 | 94599 |
57 | 24 | 12.29 | 0 | null | null | 39 | Salinas | 5,841 | Two Year | United States | 6007-TCTST | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 36.64152, -121.622188 | 36.64152 | -121.622188 | 1 | 115.8 | 1 | 2 | 9 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 35,739 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 8,476.5 | 0 | 884.88 | 0 | 9,361.38 | 0 | 1 | 93901 |
59 | 76 | 31.45 | 0 | null | null | 59 | Applegate | 5,975 | One Year | United States | 8608-OZTLB | Stayed | 1 | 1 | Male | 1 | DSL | 38.983388, -120.988814 | 38.983388 | -120.988814 | 1 | 74.05 | 0 | 3 | 4 | null | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 1,526 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 38 | 2,802.3 | 0 | 1,195.1 | 0 | 3,997.4 | 0 | 1 | 95703 |
19 | 48 | 28.42 | 0 | null | null | 30 | Nuevo | 5,271 | One Year | United States | 3482-ABPKK | Stayed | 0 | 0 | Female | 1 | DSL | 33.82769, -117.102244 | 33.82769 | -117.102244 | 0 | 54.3 | 0 | 0 | 0 | Offer C | 0 | 1 | 0 | 0 | Credit Card | 1 | 7,344 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 28 | 1,546.3 | 150 | 795.76 | 0 | 2,492.06 | 1 | 0 | 92567 |
39 | 0 | 14.97 | 0 | null | null | 74 | Sacramento | 5,594 | One Year | United States | 3653-NCRDJ | Stayed | 1 | 0 | Male | 0 | null | 38.625096, -121.383658 | 38.625096 | -121.383658 | 1 | 19.2 | 0 | 1 | 10 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 35,426 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 43 | 776.25 | 0 | 643.71 | 9.48 | 1,410.48 | 0 | 0 | 95821 |
69 | 22 | 37.39 | 0 | null | null | 33 | San Jose | 4,994 | Two Year | United States | 2176-LVPNX | Stayed | 0 | 1 | Female | 1 | DSL | 37.333851, -121.891147 | 37.333851 | -121.891147 | 0 | 89.85 | 1 | 0 | 0 | Offer A | 1 | 1 | 0 | 0 | Credit Card | 1 | 561 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 71 | 6,293.45 | 140 | 2,654.69 | 0 | 9,088.14 | 0 | 0 | 95113 |
48 | 0 | 5.32 | 0 | null | null | 43 | Dublin | 3,595 | Month-to-Month | United States | 3717-OFRTN | Joined | 0 | 0 | Male | 0 | null | 37.713926, -121.928425 | 37.713926 | -121.928425 | 0 | 19.75 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 29,636 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 19.75 | 0 | 5.32 | 0 | 25.07 | 0 | 0 | 94568 |
30 | 48 | 29.14 | 0 | null | null | 43 | Santa Fe Springs | 5,807 | Month-to-Month | United States | 7136-IHZJA | Stayed | 1 | 0 | Female | 1 | DSL | 33.933565, -118.062611 | 33.933565 | -118.062611 | 1 | 71.35 | 0 | 2 | 4 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 16,271 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 40 | 2,847.2 | 0 | 1,165.6 | 0 | 4,012.8 | 0 | 1 | 90670 |
46 | 15 | 48.36 | 1 | Competitor | Competitor made better offer | 92 | Union City | 3,077 | Month-to-Month | United States | 8357-EQXFO | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.59485, -122.051521 | 37.59485 | -122.051521 | 0 | 95.35 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 66,472 | 0 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 1 | 7 | 660.9 | 0 | 338.52 | 34.29 | 965.13 | 0 | 1 | 94587 |
25 | 41 | 36.07 | 1 | Competitor | Competitor had better devices | 77 | Dublin | 3,086 | Month-to-Month | United States | 2202-CUYXZ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.713926, -121.928425 | 37.713926 | -121.928425 | 0 | 84.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 29,636 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 1 | 1 | 84.85 | 0 | 36.07 | 0 | 120.92 | 1 | 1 | 94568 |
75 | 16 | 47.86 | 0 | null | null | 70 | El Nido | 4,113 | Two Year | United States | 8089-UZWLX | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.127386, -120.506422 | 37.127386 | -120.506422 | 0 | 104.05 | 1 | 0 | 0 | Offer A | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 808 | 0 | Q3 | 0 | 5 | 1 | California | 1 | 0 | 1 | 71 | 7,413.55 | 0 | 3,398.06 | 0 | 10,811.61 | 0 | 1 | 95317 |
47 | 12 | 35.09 | 0 | null | null | 73 | Azusa | 5,350 | Two Year | United States | 8200-LGKSR | Stayed | 0 | 1 | Male | 1 | DSL | 34.174493, -117.87068 | 34.174493 | -117.87068 | 1 | 83.2 | 1 | 0 | 6 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 57,775 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 71 | 6,126.1 | 0 | 2,491.39 | 0 | 8,617.49 | 0 | 1 | 91702 |
53 | 0 | 40.49 | 1 | Dissatisfaction | Service dissatisfaction | 90 | Twain | 4,132 | Month-to-Month | United States | 9318-NKNFC | Churned | 0 | 0 | Male | 0 | null | 40.022184, -121.062384 | 40.022184 | -121.062384 | 0 | 18.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 73 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 18.85 | 0 | 40.49 | 0 | 59.34 | 0 | 0 | 95984 |
36 | 16 | 37.37 | 0 | null | null | 80 | San Diego | 5,227 | Month-to-Month | United States | 5568-DMXZS | Stayed | 0 | 0 | Female | 1 | Cable | 32.827238, -117.089287 | 32.827238 | -117.089287 | 0 | 65.45 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 30,206 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 1 | 8 | 554.45 | 0 | 298.96 | 0 | 853.41 | 0 | 1 | 92124 |
22 | 59 | 28.34 | 0 | null | null | 37 | Indio | 5,876 | One Year | United States | 0218-QNVAS | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 33.752938, -116.230055 | 33.752938 | -116.230055 | 1 | 100.55 | 1 | 1 | 1 | Offer A | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 2,743 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 71 | 7,113.75 | 0 | 2,012.14 | 16.99 | 9,108.9 | 1 | 1 | 92203 |
62 | 29 | 37.49 | 1 | Competitor | Competitor offered higher download speeds | 90 | San Jose | 3,982 | Month-to-Month | United States | 7627-JKIAZ | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.350284, -121.852855 | 37.350284 | -121.852855 | 1 | 78.95 | 1 | 0 | 0 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 51,706 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 37 | 2,839.65 | 0 | 1,387.13 | 0 | 4,226.78 | 0 | 1 | 95116 |
73 | 6 | 25.74 | 1 | Price | Extra data charges | 96 | Culver City | 3,016 | Month-to-Month | United States | 7580-UGXNC | Churned | 0 | 0 | Female | 1 | DSL | 34.019323, -118.391902 | 34.019323 | -118.391902 | 0 | 54.85 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 15,195 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 2 | 104.2 | 0 | 51.48 | 0 | 155.68 | 0 | 1 | 90232 |
63 | 8 | 39.16 | 0 | null | null | 60 | Garberville | 3,672 | Month-to-Month | United States | 0311-QYWSS | Stayed | 0 | 0 | Female | 1 | DSL | 40.057784, -123.679461 | 40.057784 | -123.679461 | 0 | 49.45 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 2,423 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 6 | 314.6 | 0 | 234.96 | 0 | 549.56 | 0 | 1 | 95542 |
59 | 22 | 25.89 | 0 | null | null | 44 | Valley Center | 3,137 | Month-to-Month | United States | 9700-ISPUP | Stayed | 1 | 0 | Female | 1 | DSL | 33.25283, -116.986079 | 33.25283 | -116.986079 | 1 | 65.5 | 0 | 1 | 1 | Offer D | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 14,575 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 10 | 616.9 | 0 | 258.9 | 0 | 875.8 | 0 | 1 | 92082 |
51 | 13 | 9.47 | 0 | null | null | 76 | Los Angeles | 5,749 | Month-to-Month | United States | 3097-IDVPU | Stayed | 1 | 0 | Male | 1 | DSL | 34.065875, -118.238728 | 34.065875 | -118.238728 | 1 | 50.1 | 1 | 2 | 10 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 30,596 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 19 | 910.45 | 120 | 179.93 | 0 | 1,210.38 | 0 | 0 | 90012 |
34 | 22 | 24.32 | 1 | Competitor | Competitor offered higher download speeds | 74 | Columbia | 5,435 | Month-to-Month | United States | 0870-VEMYL | Churned | 0 | 0 | Female | 1 | Cable | 38.085839, -120.37855 | 38.085839 | -120.37855 | 0 | 53.85 | 0 | 0 | 0 | Offer E | 0 | 1 | 0 | 0 | Credit Card | 1 | 2,144 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 5 | 259.8 | 10 | 121.6 | 22.96 | 368.44 | 0 | 0 | 95310 |
65 | 15 | 48.71 | 1 | Competitor | Competitor had better devices | 70 | San Francisco | 4,038 | Month-to-Month | United States | 0781-LKXBR | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.7795, -122.419233 | 37.7795 | -122.419233 | 0 | 100.5 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 28,998 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 1 | 9 | 918.6 | 0 | 438.39 | 0 | 1,356.99 | 0 | 1 | 94102 |
25 | 59 | 48.86 | 0 | null | null | 46 | Orange | 3,391 | Month-to-Month | United States | 6918-UMQCG | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.792791, -117.789749 | 33.792791 | -117.789749 | 0 | 80.2 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 37,916 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 5 | 384.25 | 0 | 244.3 | 0 | 628.55 | 1 | 1 | 92869 |
20 | 73 | 0 | 0 | null | null | 61 | Los Angeles | 4,986 | Month-to-Month | United States | 8158-WPEZG | Stayed | 0 | 0 | Male | 1 | DSL | 33.92128, -118.274186 | 33.92128 | -118.274186 | 0 | 35.65 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 24,511 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 11 | 425.1 | 0 | 0 | 0 | 425.1 | 1 | 1 | 90061 |
42 | 0 | 44.34 | 0 | null | null | 52 | Colusa | 5,863 | Month-to-Month | United States | 0366-NQSHS | Joined | 0 | 0 | Male | 0 | null | 39.273096, -122.050763 | 39.273096 | -122.050763 | 0 | 19.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 7,503 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 2 | 46.35 | 0 | 88.68 | 0 | 135.03 | 0 | 0 | 95932 |
29 | 0 | 48.87 | 0 | null | null | 65 | Maywood | 4,838 | One Year | United States | 0621-TSSMU | Stayed | 0 | 0 | Male | 0 | null | 33.988572, -118.186565 | 33.988572 | -118.186565 | 1 | 19.95 | 0 | 0 | 0 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 28,094 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 56 | 1,126.75 | 0 | 2,736.72 | 0 | 3,863.47 | 1 | 0 | 90270 |
59 | 26 | 30.07 | 1 | Competitor | Competitor had better devices | 82 | Fall River Mills | 2,591 | Month-to-Month | United States | 1157-BQCUW | Churned | 0 | 0 | Male | 1 | Fiber Optic | 41.017282, -121.468945 | 41.017282 | -121.468945 | 0 | 74.95 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,902 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 74.95 | 0 | 30.07 | 0 | 105.02 | 0 | 1 | 96028 |
69 | 9 | 5.27 | 0 | null | null | 58 | Orange | 5,590 | Two Year | United States | 0336-PIKEI | Stayed | 0 | 1 | Male | 1 | DSL | 33.792791, -117.789749 | 33.792791 | -117.789749 | 1 | 74.4 | 0 | 0 | 7 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 37,916 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 1 | 72 | 5,360.75 | 140 | 379.44 | 0 | 5,880.19 | 0 | 0 | 92869 |
44 | 20 | 44.6 | 0 | null | null | 80 | Los Angeles | 2,540 | Month-to-Month | United States | 4536-PLEQY | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.001617, -118.222274 | 34.001617 | -118.222274 | 1 | 85.05 | 0 | 0 | 1 | Offer D | 1 | 0 | 1 | 1 | Credit Card | 1 | 3,642 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 12 | 999.8 | 0 | 535.2 | 0 | 1,535 | 0 | 1 | 90058 |
39 | 0 | 4.6 | 0 | null | null | 58 | Isleton | 3,979 | One Year | United States | 4538-WNTMJ | Stayed | 0 | 0 | Female | 0 | null | 38.154823, -121.601358 | 38.154823 | -121.601358 | 1 | 24.95 | 1 | 0 | 0 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 2,010 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 46 | 1,165.9 | 0 | 211.6 | 0 | 1,377.5 | 0 | 0 | 95641 |
25 | 46 | 25.83 | 0 | null | null | 51 | San Francisco | 5,432 | Month-to-Month | United States | 4301-VVZKA | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.800254, -122.436975 | 37.800254 | -122.436975 | 1 | 75.4 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 22,920 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 16 | 1,189.4 | 0 | 413.28 | 0 | 1,602.68 | 1 | 1 | 94123 |
58 | 0 | 38.84 | 0 | null | null | 48 | Palo Alto | 2,732 | Month-to-Month | United States | 2542-HYGIQ | Joined | 0 | 0 | Female | 0 | null | 37.45809, -122.115398 | 37.45809 | -122.115398 | 0 | 19.95 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 45,499 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 19.95 | 0 | 38.84 | 0 | 58.79 | 0 | 0 | 94303 |
37 | 30 | 19.32 | 0 | null | null | 75 | Monrovia | 5,580 | Month-to-Month | United States | 4353-HYOJD | Stayed | 1 | 0 | Female | 1 | DSL | 34.1528, -118.000482 | 34.1528 | -118.000482 | 1 | 49.85 | 0 | 5 | 5 | Offer C | 1 | 0 | 0 | 1 | Credit Card | 1 | 41,067 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 27 | 1,336.15 | 0 | 521.64 | 0 | 1,857.79 | 0 | 1 | 91016 |
73 | 10 | 33.68 | 0 | null | null | 29 | Long Barn | 6,202 | Two Year | United States | 5329-KRDTM | Stayed | 0 | 1 | Male | 1 | DSL | 38.109125, -120.078597 | 38.109125 | -120.078597 | 1 | 77.35 | 1 | 0 | 4 | Offer A | 1 | 0 | 0 | 1 | Credit Card | 1 | 683 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 1 | 72 | 5,396.25 | 0 | 2,424.96 | 0 | 7,821.21 | 0 | 1 | 95335 |
54 | 4 | 9.52 | 0 | null | null | 52 | Hilmar | 2,405 | Month-to-Month | United States | 9093-FPDLG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.394536, -120.890747 | 37.394536 | -120.890747 | 0 | 94.2 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 7,177 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 11 | 999.9 | 0 | 104.72 | 0 | 1,104.62 | 0 | 1 | 95324 |
22 | 73 | 8.53 | 0 | null | null | 52 | Albany | 4,798 | Two Year | United States | 4194-FJARJ | Stayed | 1 | 0 | Female | 1 | Cable | 37.890274, -122.295192 | 37.890274 | -122.295192 | 1 | 60 | 1 | 3 | 6 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 15,882 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 54 | 3,273.95 | 0 | 460.62 | 0 | 3,734.57 | 1 | 1 | 94706 |
21 | 47 | 19.3 | 0 | null | null | 76 | Stockton | 3,131 | Month-to-Month | United States | 3522-CDKHF | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.033219, -121.297433 | 38.033219 | -121.297433 | 1 | 75.5 | 0 | 0 | 6 | Offer C | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 40,611 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 32 | 2,324.7 | 0 | 617.6 | 0 | 2,942.3 | 1 | 1 | 95210 |
48 | 6 | 0 | 0 | null | null | 49 | Barstow | 5,174 | Two Year | United States | 3933-DQPWX | Stayed | 0 | 1 | Female | 1 | DSL | 34.965648, -117.001509 | 34.965648 | -117.001509 | 0 | 39.7 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 0 | 31,293 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 50 | 1,932.75 | 0 | 0 | 0 | 1,932.75 | 0 | 1 | 92311 |
70 | 0 | 8.48 | 0 | null | null | 21 | Inglewood | 5,079 | Two Year | United States | 2452-MRMZF | Stayed | 0 | 0 | Female | 0 | null | 33.936291, -118.332639 | 33.936291 | -118.332639 | 1 | 25.7 | 1 | 0 | 9 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 27,778 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 72 | 1,937.4 | 0 | 610.56 | 0 | 2,547.96 | 0 | 0 | 90303 |
55 | 19 | 31.79 | 0 | null | null | 79 | Copperopolis | 2,831 | Month-to-Month | United States | 0365-GXEZS | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.943954, -120.67108 | 37.943954 | -120.67108 | 1 | 78.2 | 0 | 0 | 6 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 2,633 | 1 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 18 | 1,468.75 | 0 | 572.22 | 0 | 2,040.97 | 0 | 1 | 95228 |
40 | 0 | 42.52 | 0 | null | null | 60 | Newport Beach | 5,597 | Month-to-Month | United States | 3675-EQOZA | Stayed | 0 | 0 | Male | 0 | null | 33.634626, -117.874882 | 33.634626 | -117.874882 | 0 | 20.65 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 28,687 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 5 | 93.55 | 0 | 212.6 | 0 | 306.15 | 0 | 0 | 92660 |
48 | 0 | 14.37 | 0 | null | null | 40 | Pine Valley | 5,860 | Two Year | United States | 7242-EDTYC | Stayed | 1 | 0 | Male | 0 | null | 32.800671, -116.483363 | 32.800671 | -116.483363 | 0 | 19.55 | 0 | 2 | 0 | Offer B | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 1,604 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 44 | 819.95 | 0 | 632.28 | 0 | 1,452.23 | 0 | 0 | 91962 |
51 | 22 | 23.36 | 0 | null | null | 80 | Newport Beach | 4,291 | Month-to-Month | United States | 3173-NVMPX | Stayed | 1 | 0 | Female | 1 | DSL | 33.62251, -117.927024 | 33.62251 | -117.927024 | 1 | 55.3 | 1 | 3 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 22,133 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 9 | 501.2 | 0 | 210.24 | 0 | 711.44 | 0 | 1 | 92663 |
49 | 23 | 21.16 | 0 | null | null | 45 | Dublin | 5,574 | Two Year | United States | 2789-CZANW | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 37.713926, -121.928425 | 37.713926 | -121.928425 | 1 | 110.3 | 1 | 1 | 7 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 29,636 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 64 | 6,997.3 | 0 | 1,354.24 | 0 | 8,351.54 | 0 | 1 | 94568 |
34 | 2 | 29.49 | 0 | null | null | 40 | Wilseyville | 4,369 | One Year | United States | 3638-DIMPH | Stayed | 0 | 0 | Female | 1 | DSL | 38.392686, -120.415951 | 38.392686 | -120.415951 | 1 | 43.8 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 435 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 13 | 592.65 | 0 | 383.37 | 0 | 976.02 | 0 | 1 | 95257 |
40 | 11 | 26.85 | 1 | Dissatisfaction | Poor expertise of phone support | 66 | Burbank | 2,484 | Month-to-Month | United States | 8937-RDTHP | Churned | 1 | 0 | Male | 1 | Fiber Optic | 34.213049, -118.317651 | 34.213049 | -118.317651 | 0 | 84.6 | 0 | 1 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 25,882 | 0 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 0 | 1 | 84.6 | 0 | 26.85 | 0 | 111.45 | 0 | 1 | 91504 |
64 | 0 | 9.84 | 0 | null | null | 66 | Farmersville | 5,208 | Month-to-Month | United States | 1140-UKVZG | Stayed | 0 | 0 | Female | 0 | null | 36.29878, -119.201028 | 36.29878 | -119.201028 | 0 | 24.8 | 1 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 8,644 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 17 | 475.25 | 0 | 167.28 | 37.06 | 605.47 | 0 | 0 | 93223 |
72 | 19 | 16.92 | 0 | null | null | 36 | Los Molinos | 4,406 | Two Year | United States | 5304-EFJLP | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 40.059385, -122.091481 | 40.059385 | -122.091481 | 1 | 111.65 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 3,756 | 1 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 1 | 72 | 8,022.85 | 110 | 1,218.24 | 0 | 9,351.09 | 0 | 0 | 96055 |
46 | 26 | 0 | 0 | null | null | 20 | Paynes Creek | 5,063 | Two Year | United States | 4891-NLUBA | Stayed | 1 | 1 | Female | 1 | DSL | 40.343213, -121.815412 | 40.343213 | -121.815412 | 1 | 61.45 | 0 | 3 | 8 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 0 | 433 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 61 | 3,751.15 | 0 | 0 | 0 | 3,751.15 | 0 | 1 | 96075 |
58 | 15 | 40.49 | 0 | null | null | 21 | Laton | 4,165 | Two Year | United States | 5286-YHCVC | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 36.444232, -119.718285 | 36.444232 | -119.718285 | 1 | 104.8 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 2,900 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 7,470.1 | 0 | 2,915.28 | 0 | 10,385.38 | 0 | 1 | 93242 |
43 | 26 | 31.08 | 1 | Dissatisfaction | Network reliability | 84 | Los Angeles | 5,286 | Month-to-Month | United States | 0897-FEGMU | Churned | 0 | 1 | Female | 1 | Fiber Optic | 34.072945, -118.37267 | 34.072945 | -118.37267 | 1 | 99.5 | 1 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 21,739 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 11 | 1,056.95 | 0 | 341.88 | 0 | 1,398.83 | 0 | 1 | 90048 |
52 | 0 | 44.73 | 0 | null | null | 80 | Rancho Cordova | 3,233 | One Year | United States | 8189-DUKMV | Stayed | 0 | 0 | Female | 0 | null | 38.591134, -121.161585 | 38.591134 | -121.161585 | 1 | 20.5 | 0 | 0 | 8 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 299 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 4 | 79.05 | 0 | 178.92 | 0 | 257.97 | 0 | 0 | 95742 |
24 | 69 | 43.05 | 0 | null | null | 61 | Sacramento | 5,523 | Month-to-Month | United States | 8445-DNBAE | Joined | 1 | 0 | Male | 1 | DSL | 38.584505, -121.491956 | 38.584505 | -121.491956 | 0 | 50.05 | 1 | 3 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 16,599 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 50.05 | 0 | 43.05 | 0 | 93.1 | 1 | 1 | 95814 |
71 | 28 | 30.25 | 1 | Competitor | Competitor had better devices | 67 | San Mateo | 2,930 | Month-to-Month | United States | 7576-OYWBN | Churned | 0 | 0 | Male | 1 | Fiber Optic | 37.556634, -122.317723 | 37.556634 | -122.317723 | 0 | 76.05 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 23,393 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 3 | 231.8 | 0 | 90.75 | 0 | 322.55 | 0 | 1 | 94402 |
68 | 13 | 6.81 | 0 | null | null | 44 | Mc Kittrick | 2,259 | Month-to-Month | United States | 9334-GWGOW | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 35.38381, -119.730885 | 35.38381 | -119.730885 | 1 | 74.85 | 1 | 0 | 2 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 302 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 7 | 485.25 | 0 | 47.67 | 0 | 532.92 | 0 | 1 | 93251 |
66 | 2 | 32.36 | 1 | Attitude | Attitude of support person | 74 | Coalinga | 5,904 | Month-to-Month | United States | 5655-JSMZM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.186867, -120.387793 | 36.186867 | -120.387793 | 0 | 96.2 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 18,036 | 0 | Q3 | 0 | 2 | 1 | California | 1 | 0 | 1 | 49 | 4,718.25 | 0 | 1,585.64 | 0 | 6,303.89 | 0 | 1 | 93210 |
56 | 0 | 30.47 | 0 | null | null | 80 | Palos Verdes Peninsula | 5,480 | Two Year | United States | 2796-NNUFI | Stayed | 0 | 0 | Female | 0 | null | 33.788208, -118.404955 | 33.788208 | -118.404955 | 1 | 19.95 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 24,979 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 46 | 927.1 | 0 | 1,401.62 | 0 | 2,328.72 | 0 | 0 | 90274 |
49 | 2 | 38.88 | 0 | null | null | 62 | Volcano | 4,260 | One Year | United States | 7581-EBBOU | Stayed | 0 | 1 | Female | 1 | DSL | 38.481902, -120.603668 | 38.481902 | -120.603668 | 0 | 70.15 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 1,273 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 60 | 4,224.7 | 0 | 2,332.8 | 0 | 6,557.5 | 0 | 1 | 95689 |
42 | 0 | 13.93 | 0 | null | null | 20 | Traver | 3,875 | Two Year | United States | 2805-AUFQN | Stayed | 0 | 0 | Female | 0 | null | 36.456091, -119.486225 | 36.456091 | -119.486225 | 0 | 19.8 | 0 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 646 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 25 | 475.2 | 0 | 348.25 | 0 | 823.45 | 0 | 0 | 93673 |
65 | 25 | 11.41 | 0 | null | null | 50 | Farmington | 5,428 | One Year | United States | 5268-DSMNQ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.956963, -120.863055 | 37.956963 | -120.863055 | 1 | 97.95 | 1 | 0 | 5 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 596 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 1 | 62 | 5,936.55 | 0 | 707.42 | 0 | 6,643.97 | 0 | 1 | 95230 |
28 | 48 | 0 | 1 | Dissatisfaction | Product dissatisfaction | 74 | Marina Del Rey | 4,566 | Month-to-Month | United States | 2737-WFVYW | Churned | 0 | 0 | Female | 1 | DSL | 33.977468, -118.445475 | 33.977468 | -118.445475 | 0 | 45.25 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 18,058 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 2 | 85.5 | 10 | 0 | 0 | 95.5 | 1 | 0 | 90292 |
62 | 0 | 3.57 | 0 | null | null | 31 | Vacaville | 5,390 | Two Year | United States | 6368-TZZDT | Stayed | 1 | 0 | Male | 0 | null | 38.333133, -121.920151 | 38.333133 | -121.920151 | 1 | 19.5 | 0 | 2 | 8 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 63,157 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 4 | 96.85 | 0 | 14.28 | 0 | 111.13 | 0 | 0 | 95687 |
46 | 21 | 14.28 | 1 | Other | Don't know | 67 | Los Angeles | 4,934 | Month-to-Month | United States | 8593-WHYHV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.958149, -118.308441 | 33.958149 | -118.308441 | 0 | 85.3 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 47,107 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 3 | 264.8 | 0 | 42.84 | 0 | 307.64 | 0 | 1 | 90047 |
21 | 69 | 6.37 | 0 | null | null | 63 | Edwards | 5,643 | One Year | United States | 5197-PYEPU | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 34.966777, -117.961179 | 34.966777 | -117.961179 | 1 | 94.45 | 1 | 3 | 5 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 7,685 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 42 | 3,923.8 | 140 | 267.54 | 0 | 4,331.34 | 1 | 0 | 93523 |
55 | 22 | 29.06 | 0 | null | null | 43 | Wasco | 4,258 | One Year | United States | 6663-JOCQO | Stayed | 0 | 0 | Male | 1 | DSL | 35.652242, -119.4464 | 35.652242 | -119.4464 | 1 | 75.25 | 1 | 0 | 7 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 22,760 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 31 | 2,344.5 | 0 | 900.86 | 1.99 | 3,243.37 | 0 | 1 | 93280 |
27 | 85 | 8.94 | 0 | null | null | 45 | Cazadero | 4,465 | Month-to-Month | United States | 2279-AXJJK | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.578807, -123.19338 | 38.578807 | -123.19338 | 1 | 95.65 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 1,575 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 52 | 5,088.4 | 0 | 464.88 | 11.8 | 5,541.48 | 1 | 1 | 95421 |
58 | 0 | 34.36 | 0 | null | null | 75 | Three Rivers | 4,886 | One Year | United States | 5313-FPXWG | Stayed | 0 | 0 | Male | 0 | null | 36.413433, -118.854708 | 36.413433 | -118.854708 | 0 | 24.6 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 2,318 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 51 | 1,266.4 | 0 | 1,752.36 | 47.91 | 2,970.85 | 0 | 0 | 93271 |
59 | 25 | 20.26 | 1 | Competitor | Competitor had better devices | 72 | Berkeley | 3,666 | Month-to-Month | United States | 4013-TLDHQ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.871416, -122.246597 | 37.871416 | -122.246597 | 0 | 78.25 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 21,205 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 19 | 1,490.95 | 0 | 384.94 | 0 | 1,875.89 | 0 | 1 | 94704 |
45 | 18 | 3.94 | 0 | null | null | 24 | Glendale | 2,764 | Month-to-Month | United States | 4827-USJHP | Stayed | 0 | 0 | Male | 1 | DSL | 34.195386, -118.238508 | 34.195386 | -118.238508 | 0 | 51.8 | 0 | 0 | 0 | Offer D | 1 | 0 | 1 | 0 | Credit Card | 1 | 16,910 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 20 | 1,023.85 | 0 | 78.8 | 0 | 1,102.65 | 0 | 1 | 91208 |
27 | 0 | 38.41 | 0 | null | null | 23 | Little River | 2,011 | Month-to-Month | United States | 6394-HHHZM | Joined | 0 | 0 | Male | 0 | null | 39.245911, -123.77214 | 39.245911 | -123.77214 | 0 | 20.7 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Credit Card | 1 | 882 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 3 | 57.5 | 0 | 115.23 | 0 | 172.73 | 1 | 0 | 95456 |
61 | 27 | 0 | 0 | null | null | 54 | Whittier | 4,871 | Two Year | United States | 9560-BBZXK | Stayed | 0 | 0 | Female | 1 | Cable | 33.960891, -118.032222 | 33.960891 | -118.032222 | 0 | 31.05 | 0 | 0 | 0 | Offer C | 0 | 1 | 0 | 0 | Bank Withdrawal | 0 | 38,181 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 36 | 1,126.35 | 0 | 0 | 0 | 1,126.35 | 0 | 1 | 90605 |
51 | 9 | 46.92 | 1 | Competitor | Competitor offered more data | 80 | Sacramento | 3,590 | Month-to-Month | United States | 7739-LAXOG | Churned | 0 | 1 | Female | 1 | Fiber Optic | 38.590035, -121.412455 | 38.590035 | -121.412455 | 1 | 91.05 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 30,715 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 0 | 32 | 2,954.5 | 70 | 1,501.44 | 0 | 4,525.94 | 0 | 0 | 95825 |
25 | 0 | 29.29 | 0 | null | null | 35 | Reseda | 5,398 | Two Year | United States | 8092-NLTGF | Stayed | 0 | 0 | Male | 0 | null | 34.200175, -118.540958 | 34.200175 | -118.540958 | 0 | 24.75 | 1 | 0 | 0 | Offer A | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 68,018 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 72 | 1,777.6 | 0 | 2,108.88 | 0 | 3,886.48 | 1 | 0 | 91335 |
74 | 5 | 0 | 1 | Competitor | Competitor made better offer | 67 | Rio Dell | 5,688 | Month-to-Month | United States | 1768-ZAIFU | Churned | 0 | 0 | Female | 1 | Cable | 40.485849, -124.163234 | 40.485849 | -124.163234 | 0 | 25.2 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 0 | 3,284 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 0 | 1 | 25.2 | 0 | 0 | 0 | 25.2 | 0 | 1 | 95562 |
25 | 0 | 34.68 | 0 | null | null | 21 | Los Angeles | 5,596 | Two Year | United States | 3865-ZFZIB | Stayed | 0 | 0 | Male | 0 | null | 34.102084, -118.451629 | 34.102084 | -118.451629 | 0 | 19.65 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 10,470 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 19 | 358.15 | 0 | 658.92 | 0 | 1,017.07 | 1 | 0 | 90077 |
41 | 12 | 48.77 | 1 | Competitor | Competitor had better devices | 82 | Los Angeles | 4,688 | One Year | United States | 6097-EQISJ | Churned | 0 | 1 | Female | 1 | Fiber Optic | 34.001617, -118.222274 | 34.001617 | -118.222274 | 1 | 102.45 | 1 | 0 | 1 | Offer A | 1 | 0 | 1 | 1 | Credit Card | 1 | 3,642 | 0 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 66 | 6,615.15 | 130 | 3,218.82 | 0 | 9,963.97 | 0 | 0 | 90058 |
60 | 0 | 26.98 | 0 | null | null | 20 | Livingston | 5,374 | Two Year | United States | 6917-FIJHC | Stayed | 0 | 0 | Female | 0 | null | 37.361987, -120.748394 | 37.361987 | -120.748394 | 1 | 26 | 1 | 0 | 8 | Offer A | 0 | 0 | 1 | 1 | Credit Card | 1 | 12,672 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 72 | 1,776 | 0 | 1,942.56 | 0 | 3,718.56 | 0 | 0 | 95334 |
44 | 3 | 25.81 | 0 | null | null | 31 | Pine Grove | 2,198 | Month-to-Month | United States | 3569-EDBPQ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.400264, -120.641274 | 38.400264 | -120.641274 | 0 | 84.35 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 4,354 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 24 | 1,938.05 | 0 | 619.44 | 0 | 2,557.49 | 0 | 1 | 95665 |
37 | 27 | 39.9 | 0 | null | null | 50 | Cobb | 5,136 | One Year | United States | 1042-HFUCW | Stayed | 1 | 0 | Female | 1 | DSL | 38.838088, -122.73203 | 38.838088 | -122.73203 | 0 | 54.75 | 0 | 1 | 0 | Offer C | 1 | 0 | 1 | 0 | Credit Card | 1 | 1,591 | 1 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 25 | 1,266.35 | 0 | 997.5 | 15.76 | 2,248.09 | 0 | 1 | 95426 |
62 | 11 | 22.57 | 1 | Competitor | Competitor made better offer | 90 | San Diego | 5,949 | Month-to-Month | United States | 9465-RWMXL | Churned | 0 | 1 | Male | 1 | Fiber Optic | 32.886925, -117.152162 | 32.886925 | -117.152162 | 1 | 78.9 | 1 | 0 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 74,232 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 32 | 2,447.95 | 0 | 722.24 | 0 | 3,170.19 | 0 | 1 | 92126 |
40 | 23 | 12.63 | 0 | null | null | 59 | Rocklin | 4,515 | Two Year | United States | 7921-BEPCI | Stayed | 0 | 0 | Female | 1 | DSL | 38.823278, -121.281856 | 38.823278 | -121.281856 | 0 | 59.75 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 15,494 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 72 | 4,265 | 0 | 909.36 | 0 | 5,174.36 | 0 | 1 | 95765 |
42 | 56 | 45.26 | 1 | Price | Price too high | 84 | Vallecito | 4,734 | Month-to-Month | United States | 9170-GYZJC | Churned | 1 | 1 | Female | 1 | Cable | 38.055562, -120.456298 | 38.055562 | -120.456298 | 1 | 79.9 | 1 | 3 | 1 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 460 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 0 | 41 | 3,326.2 | 0 | 1,855.66 | 0 | 5,181.86 | 0 | 1 | 95251 |
63 | 24 | 7.01 | 1 | Competitor | Competitor made better offer | 94 | San Diego | 5,255 | Month-to-Month | United States | 3976-BWUCK | Churned | 0 | 0 | Female | 1 | Fiber Optic | 32.957195, -117.202542 | 32.957195 | -117.202542 | 1 | 94.1 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 28,201 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 30 | 2,804.45 | 0 | 210.3 | 0 | 3,014.75 | 0 | 1 | 92130 |
36 | 10 | 45.03 | 1 | Competitor | Competitor had better devices | 84 | Rancho Cordova | 2,098 | One Year | United States | 3058-HJCUY | Churned | 0 | 1 | Male | 1 | Fiber Optic | 38.591134, -121.161585 | 38.591134 | -121.161585 | 1 | 102.6 | 1 | 0 | 1 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 299 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 41 | 4,213.35 | 0 | 1,846.23 | 2.93 | 6,056.65 | 0 | 1 | 95742 |
40 | 0 | 12.05 | 0 | null | null | 29 | San Francisco | 2,088 | One Year | United States | 8909-BOLNL | Joined | 0 | 0 | Male | 0 | null | 37.800254, -122.436975 | 37.800254 | -122.436975 | 0 | 21.2 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 22,920 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 3 | 52.05 | 0 | 36.15 | 0 | 88.2 | 0 | 0 | 94123 |
77 | 21 | 42.06 | 1 | Competitor | Competitor had better devices | 91 | Redlands | 2,169 | Month-to-Month | United States | 1866-RZZQS | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.003243, -117.138286 | 34.003243 | -117.138286 | 0 | 98.4 | 1 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 31,230 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 0 | 1 | 41 | 4,187.75 | 0 | 1,724.46 | 0 | 5,912.21 | 0 | 1 | 92373 |
26 | 73 | 4.18 | 0 | null | null | 51 | Soledad | 5,833 | One Year | United States | 1573-LGXBA | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 36.414216, -121.360597 | 36.414216 | -121.360597 | 1 | 97.55 | 0 | 3 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 13,003 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 57 | 5,598 | 0 | 238.26 | 0 | 5,836.26 | 1 | 1 | 93960 |
40 | 28 | 26.13 | 0 | null | null | 56 | Canoga Park | 2,992 | Month-to-Month | United States | 7562-UXTPG | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.19829, -118.602203 | 34.19829 | -118.602203 | 0 | 70.15 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 23,519 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 13 | 886.7 | 0 | 339.69 | 8.53 | 1,217.86 | 0 | 1 | 91303 |
29 | 51 | 2.87 | 1 | Competitor | Competitor made better offer | 80 | San Diego | 4,622 | Month-to-Month | United States | 6845-RGTYS | Churned | 0 | 1 | Female | 1 | Fiber Optic | 32.825086, -117.199424 | 32.825086 | -117.199424 | 1 | 98.75 | 1 | 0 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 51,213 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 1 | 1 | 47 | 4,533.7 | 0 | 134.89 | 0 | 4,668.59 | 1 | 1 | 92117 |
55 | 0 | 33.63 | 0 | null | null | 53 | North Fork | 3,052 | Two Year | United States | 8098-TDCBU | Stayed | 0 | 0 | Female | 0 | null | 37.244307, -119.470256 | 37.244307 | -119.470256 | 1 | 25.25 | 1 | 0 | 9 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 3,376 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 42 | 1,108.2 | 0 | 1,412.46 | 0 | 2,520.66 | 0 | 0 | 93643 |
65 | 22 | 20.99 | 1 | Other | Don't know | 93 | Sloughhouse | 5,569 | Month-to-Month | United States | 2720-WGKHP | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.470423, -121.114897 | 38.470423 | -121.114897 | 0 | 94 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 4,731 | 0 | Q3 | 0 | 1 | 1 | California | 1 | 1 | 1 | 2 | 181.7 | 0 | 41.98 | 0 | 223.68 | 0 | 1 | 95683 |
50 | 6 | 23.06 | 0 | null | null | 28 | Darwin | 5,643 | One Year | United States | 0310-SUCIN | Stayed | 0 | 1 | Female | 1 | Cable | 36.319181, -117.593053 | 36.319181 | -117.593053 | 1 | 84.8 | 0 | 0 | 2 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 64 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 71 | 6,046.1 | 0 | 1,637.26 | 0 | 7,683.36 | 0 | 1 | 93522 |
54 | 15 | 30.57 | 0 | null | null | 60 | El Dorado Hills | 4,924 | Month-to-Month | United States | 0315-LVCRK | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.684437, -121.055634 | 38.684437 | -121.055634 | 0 | 84.8 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 22,028 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 11 | 888.75 | 0 | 336.27 | 0 | 1,225.02 | 0 | 1 | 95762 |
79 | 27 | 43.99 | 0 | null | null | 35 | Rio Vista | 3,662 | Two Year | United States | 8250-ZNGGW | Stayed | 0 | 0 | Female | 1 | DSL | 38.148862, -121.737696 | 38.148862 | -121.737696 | 0 | 59.9 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 5,246 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 5 | 287.85 | 20 | 219.95 | 0 | 527.8 | 0 | 0 | 94571 |
65 | 23 | 25.61 | 0 | null | null | 60 | Los Angeles | 5,479 | One Year | United States | 2172-EJXVF | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.958149, -118.308441 | 33.958149 | -118.308441 | 0 | 105.9 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 47,107 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 1 | 71 | 7,521.95 | 100 | 1,818.31 | 6.65 | 9,433.61 | 0 | 0 | 90047 |
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